The conference was prepared with tremendous care resulting in an extremely sophisticated program that was on trend, creative and insightful; session formats were innovative; content was cutting-edge; and the speaker list was carefully curated to include only the very best minds in the business.
Interviews with delegates showed that the human experience was valued just as much as the educational benefit. They loved the intimate size of the meeting, the accessibility it gave them to industry leaders, the authentic educational intention as well as the lack of marketing gimmicks. They described the conference as being unique, unmissable and having a special feeling. This was not just another conference. It was a meeting of minds and an opportunity for real dialogue, debate and sharing ideas.
In short, the event itself was exceptional. The need was to get the communication on the same level. If every single detail of the conference identity and promotion could embody the values that kept the existing clientele coming back year after year, people would feel and understand the difference through the communication alone, and it would help conference management to demonstrate that this event was still as relevant and innovative as the day it launched.